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Bus Malaysia Singapore Kuala Lumpur Petaling Jaya Bandar Utama 1 Utama PenangBus Singapore Malaysia Kuala Lumpur Petaling Jaya Bandar Utama 1 Utama

e-Tickets Terms and Conditions

When electing to take advantage of our e-Tickets facility instead of collection options you should carefully note the following special Conditions. These Special Conditions apply to the issue of e-Tickets. They are in addition to the Aeroline Tickets Terms and Conditions and any special conditions relating to your selected fare, and take precedence over them.


1.

you may only select an e-Tickets option if you can print the e-Tickets on a printer. Hand written tickets setting out the confirmation screen or a sample note of the e-Tickets number will not deemed to be valid ticket and will not be accepted by our coach attendance.

 

2.

e-Tickets are non-transferable and are only valid on the journey for which they were booked.

 

3.

you may make amendments to your e-Tickets for a charge subject to our change tickets policies.

 

4.

We will not be obliged to refund to you any fare for your e-Tickets :-

  1. If you cancel your tickets
  2. If you do not wish t use your e-Tickets, or
  3. Where your e-Ticket is a return and you have only made on journey

 

5.

You may claim a refund in the case of a cancellation of the coach service on which you were booked to travel.

 

6.

You must take your e-Tickets with you whenever you travel on a service, and you must produce your e-Tickets for inspection by the coach attendance when boarding the coach. If you do not take your ticket with you when you travel, or do not produce your ticket when asked in the printed form required, you will be considered to have traveled without a ticket and you will have to purchase another ticket and pay the full fares for the journey you are making.

 

7. If we have a reasonable grounds for considering that an e-Tickets has been fraudulently used, we reserve the right to confiscate the e-Tickets and prevent you from traveling on our services. You shall not be entitled to a refund in respect of any e-Tickets confiscated in accordance with this special condition.
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